Privacy Policy
Official Website
1. Information Collection and Use
We collect personal data (name, email, phone, company role) when you inquire about training or register for our programs. This data is used solely to deliver services, communicate about scheduling, and improve our offerings. We do not sell or rent your information to third parties. We may share data with trusted processing partners (e.g., payment gateways, email platforms) bound by confidentiality agreements and GDPR/CCPA compliance.
Categories of Data Collected:
- Identity Data: first/last name, job title, company name.
- Contact Data: email address, phone number, mailing address.
- Technical Data: IP address, browser type, device ID, usage patterns via cookies.
- Training Data: attendance records, assessment scores, feedback forms.
2. Data Retention and Security
We retain personal data for the duration of our business relationship plus 3 years for audit purposes. Sensitive information is encrypted at rest (AES-256) and in transit (TLS 1.3). Access is restricted to authorized personnel based on role-based permissions. Annual third-party penetration tests ensure security posture. Breach notification will be delivered within 72 hours per regulatory requirements.
Security Measures:
- Multi-factor authentication for all accounts.
- Regular data backup with offsite storage.
- Employee training on data protection protocols.
3. Your Rights and Choices
Under GDPR, you have right to access, rectify, erase, restrict processing, data portability, and object. Under CCPA, you can opt-out of sale (we don’t sell), request deletion, and know categories disclosed. To exercise rights, contact [email protected]. We respond within 30 days. You can manage cookies via browser settings; disabling may affect site functionality.
4. International Transfers and Complaints
We store data in the United States. For EU residents, we rely on Standard Contractual Clauses for transfers. You have right to lodge complaints with your local data protection authority. Supervisory authority contact details available upon request.